Terms and Conditions
The rates published in the Web site are only valid at the time of the quotation; are guaranteed upon receipt of payment. All reservations are subject to availability and cannot be guaranteed until full payment has been received.
A reservation is considered complete when it provides you with a confirmation number and the corresponding charge is applied. When booking, you consent to the use of your credit card number for payment, and confirm that you acknowledge and accept our reservation policies, payment and cancellation disclaimer. By completing your reservation you agree to accept the conditions and charges associated with the rate you selected. Currency Conversion are rates confirmed in USD may be converted to local currency byServicios Integrales O&C Solutions and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within Servicios Integrales O&C Solutions control and may impact the amount charged to your credit card. Print out of your reservation voucher and present it. To be valid your reservation it is mandatory that the person who paid this service presents a valid photo ID and the credit card that payment was made with when you check in for your reserved service.
Servicios Integrales O&C Solutions declares:
- Photographic material published on website is intended to create a general description of the services; however does not means can be guaranteed that the service will be supplied exactly as depicted.
• Descriptions of services are continuing updated to maintain an accurate depiction of the product. Nevertheless, Servicios Integrales O&C Solutions cannot be held accountable for variations occurring upon your arrival.
Responsibility Policies:
Servicios Integrales O&C Solutions, S.de R.L. de C.V. and its affiliates are independent from suppliers; we have no direct control over them, we act only as agents for the passenger in making arrangements for sightseeing or any other services and do not assume any liability whatsoever for any injury, damage, death, loss, accident, partial cancellations or delay to person or property due to an act of negligence of, or default of any supplier or person rendering any of the services included in the tour.
The purchaser hereby waives any claim against Servicios Integrales O&C Solutions, S.de R.L. de C.V. and its affiliates related to the service purchased.
Payment Policies, Cancelations & Refunds
The rates published in the Web site www.toursandfun.mxa re only valid at the time of the quotation; are guaranteed upon receipt of payment. All reservations are subject to availability and cannot be guaranteed until full payment has been received. A reservation is considered complete when it provides you with a confirmation number and the corresponding charge is applied. When booking, you consent to the use of your credit card number for payment, and confirm that you acknowledge and accept our reservation policies, payment and cancellation disclaimer. By completing your reservation you agree to accept the conditions and charges associated with the rate you selected. If you cancel your reservation you will be charged 10% of the total amount. No refunds or rain checks will be issued if cancellation is less than 24 hours prior to scheduled service.
Nor will refunds be issued if you did not arrive on time for booked tours, excursions or transfers.
Privacy Policies
In compliance with the provisions of the Federal Law on the Protection of Personal Data held by Individuals (Hereinafter LFPDPPP)Servicios Integrales O&C Solutions makes the following Privacy Policy available to you:
Servicios Integrales O&C Solutions S.de R.L. de C.V. (La Villa 1836 Col. Campo Polo Chapalita, Guadalajara, Jalisco CP: 44500.
Personal Data information collection
Servicios Integrales O&C Solutions may collect and use the following types of personal information, destined solely for the purposes described in this Privacy Policy:
- Information shared by you when entering your personal data directly in our website www-descubreloscabos.com
• Information that you provide for the purpose of booking through our Call Center
• Information that you personally provide, through our reservations representatives
• Information that you personally provide, through our travel consultants
Information Collected
The information that Servicios Integrales O&C Solutions will obtain from you, which is necessary for the service we provide at your request, will be the following:
• Full name with surname
• Telephone number
• Email
• Address
Purpose of the Personal Data collected
Your personal data will be collected for the following main purposes that are necessary to book our services at your request.
- Processing, tracking, updating, modifying, canceling and confirming the services you book withServicios Integrales O&C Solutions for financial and credit purposes, in order to comply with the obligations contracted with you and our suppliers.
In addition, we will use your personal information for the following purposes that may not be necessary for the requested service, but will allow us to facilitate a better customer experience for you:
- Evaluate the quality of our service
- Conduct surveys on travel habits and preferences
- Participate in contests, sweepstakes and loyalty programs
- Send you marketing communications, such as special offers, promotions and news, (Exclusively fromServicios Integrales O&C Solutions)
In case you do not want your personal data to be processed for these additional purposes, Please send a written request via email to booking@toursandfun.com
Measures we take to protect your information and to limit the use or disclosure of your personal information
Servicios Integrales O&C Solutions will take reasonable, technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. We have implemented physical, technical and administrative security measures in accordance with the Federal Law on the Protection of Personal Data held by Individuals and other regulations applicable.
In order for you to limit the use and disclosure of your personal information, you have the right to register in the Public Registry to Avoid Advertising (REPEP) under control of the Federal Prosecutor’s Office (PROFECO), with the Purpose of which your personal data is not used to receive any kind of marketing campaigns or promotions on any kind of good or services. For more information on this matter, please call or contact PROFECO through their official website.
Servicios Integrales O&C Solutions uses and collect its own and third party cookies. They contain information about the use of your computer but don’t include personal information about you (they don’t store your name, for instance).We used them to analyze your navigation behavior (on our site) in order to offer you a more personalized service according to your interests. By accessing the Website, you agree that this Cookie Policy will apply whenever you access the Website on any device.
Use and disclosure of information limitation
Only Servicios Integrales O&C Solutions S.de R.L. de C.V, has access to the information collected through our promotion, offers and services notifications, and email marketing campaigns. This type of advertising is carried out through promotional personalized email messages, which will be sent only to you and to those contacts registered for that purpose. You can change these settings and unsubscribe at any time via email to booking@toursandfun.com Occasionally we may include special offers from our business partners on our email campaigns.
Modifications to this Privacy Notice
Servicios Integrales O&C Solutions may at any time make modifications or updates to this Privacy Policy by posting a new version on the www.descubreloscabos.com website, on its affiliated sites or in any means of communication, and will be effective once they are published. We recommend you check this page occasionally to ensure you are familiar with any changes.
Acceptance of the Privacy Notice
If you do not expressly oppose to this Privacy Policy and its updates by the previously mentioned means, it is understood that you have given your tacit consent in terms of the the 8th Article of the LFPDPPP.
Servicios Integrales O&C Solutions encourages you to read this Privacy Policy, since by submitting your information by any means, you are giving your consent to it.
